Elite Rubber Tire Warranty

At Elite Rubber, we stand behind the products we sell.
This page explains our Limited Warranty, Mileage Guarantees, and Road Hazard Coverage for eligible tires sold in the United States.

This warranty applies to the original retail purchaser and the original vehicle only. It is not transferable.

Manufacturer Warranty

Elite Rubber tires are backed by a 5-year Manufacturer Warranty against defects in materials and workmanship.

If a defect is confirmed:

First 10% of tread: Replacement tire at no cost(excluding mounting, balancing, taxes, and service fees)
After 10% of tread: Pro-rated credit based on remaining usable treadThis warranty covers manufacturing defects only.

Mileage wear and road hazard are covered separately.

Casing & Retread Allowance

For Taikyu TBR tires, Elite Rubber warrants the casing structure for two (2) retread cycles or 5 years from the date of manufacture (DOT), whichever occurs first.

Coverage: If a casing becomes unserviceable or is rejected for retreading due to a defect in materials or workmanship (e.g., sidewall separation, liner failure) during the first or second retread process, a credit will be issued.
Verification: Casings rejected for retreading must be verified by NDT (Non-Destructive Testing) or Shearography. Casings damaged by road hazards, curbing, or underinflation are excluded.

Mileage Warranty

1 / Taikyu TBR Mileage Guarantee

1. Eligibility & Simultaneous Installation

To be eligible for the mileage guarantee, the vehicle must be outfitted with Taikyu tires on all Drive positions (or at minimum, a complete axle). Crucially, tires in a dual assembly must be installed simultaneously.

Staggered Fitment Exclusion: Installing a new Taikyu tire alongside a used or worn tire (regardless of brand) voids this mileage warranty. The difference in outside diameter will transfer excessive load to the new tire, causing rapid, irregular wear that is not attributed to tire quality.
Mixed Brand Exclusion: Mixing Taikyu tires with other brands on the same vehicle—specifically within the same dual assembly or axle—voids this mileage warranty.

2. Coverage Limits

Eco Drive: 150,000 miles
Eco All-Position: 100,000 miles
Prime Drive: 250,000 miles

3. Compensation & Exclusions

If a valid TBR tire wears out before its guaranteed mileage, Elite Rubber provides a pro-rated mileage credit based on the miles driven versus the guaranteed mileage.

Application Exclusions: This mileage warranty does not apply to refuse service, construction, mixed on/off-road, industrial yards, or severe stop-and-go usage.

2 / Comforser Passenger & LT

Personal Use Only: Comforser passenger and light-truck tires include a 50,000-mile mileage warranty for all eligible non-UHP patterns installed on vehicles used exclusively for personal, non-commercial purposes.

Commercial Use Exclusion: This mileage warranty is VOID if the tires are used in any commercial application. Commercial use includes, but is not limited to:

Ride-share & Livery: Taxis, Uber, Lyft, or limousine services.
Delivery & Courier: Last-mile delivery vehicles, mail carriers, or food delivery.
Fleet Service: Any vehicle registered to a commercial business or fleet.
Emergency Vehicles: Police, ambulance, or other municipal service vehicles.

Product Exclusions:

UHP & Specialty: Comforser UHP (Ultra High Performance) and M/T (Mud Terrain) tires do not include mileage coverage.
Commercial Tires: Comforser C-Type (Commercial Van) tires are sold without a mileage warranty.

Conditions: Coverage applies only when the tire is properly inflated, aligned, rotated every 5,000-6,000 miles, and used in appropriate conditions.

Road Hazard Protection

Elite Rubber provides Road Hazard Protection only for the Comforser line, including:

Passenger & LT tires
ST trailer tires

Road Hazard does not apply to:

TBR (Taikyu ECO / Prime)
19.5" or 17.5" commercial LT
Any tire used in commercial or fleet service

1. Road Hazard Coverage Limit

Road Hazard Protection for eligible Comforser products is strictly limited to the first two thirty-seconds of an inch (2/32") of original treadwear. This protection applies solely to non-commercial Comforser and Taikyu-branded Passenger, LT, C-rated LT, and ST trailer tires.

Coverage Prior to the First 2/32" of Wear

If a covered tire sustains damage due to a non-repairable road hazard before more than 2/32" of tread has been worn:

If the tire is repairable: The customer may elect to repair the tire; repair charges are the responsibility of the customer and are determined by the servicing dealer.
If the tire is not repairable: Elite Rubber will provide a pro-rated credit toward the purchase of a comparable Elite Rubber tire. The credit amount will be calculated based on the percentage of the tire’s remaining tread depth above the protected first 2/32".

Coverage After the First 2/32" of Wear

Once the tire has worn beyond the initial 2/32" of tread:

Road Hazard Protection terminates immediately.
Any damage that occurs after this point, regardless of cause or severity, is not covered under this program.

2. What Road Hazard Does Not Cover

Road Hazard Protection does not apply to:

Taikyu TBR tires or any commercial LT tire (including 19.5" and 17.5" sizes)
Tires worn beyond the first 2/32" of tread
Sidewall impacts from curbing
Impact damage occurring after the first 2/32" of tread has been worn
Loss or damage resulting from collision, fire, theft, vandalism, or malicious mischief
Damage caused by improper mounting, demounting, or handling
Damage caused by underinflation, overinflation, wheel misalignment, worn suspension components, or other mechanical irregularities
Any loss of time, inconvenience, towing, downtime, loss of use, rental vehicle charges, or other incidental or consequential damages

Road Hazard Protection covers the tire only, and no other equipment, vehicle components, or consequential losses.

Exclusions — What Is Not Covered by Any Warranty

This warranty does not apply to any tire that becomes unserviceable or fails due to:

Operation with improper inflation pressure (underinflation or overinflation)
Loading the tire beyond its maximum rated load or operating beyond its speed rating
Failure to rotate the tires at recommended intervals
Irregular or premature treadwear resulting from vehicle mechanical defects, including but not limited to misalignment, worn suspension components, bent wheels, or improper balance
Improper repairs, alterations, or modifications to the tire
Ride disturbance claims made after the first 1/32" of treadwear
Tires with branding, serial numbers, DOT/TIN numbers that have been removed, altered, or rendered illegible
Tires used in applications for which they were not designed or approved
Irregular wear patterns such as one-sided wear, cupping, feathering, or any wear resulting from mechanical neglect

A tire worn to 2/32" or less of remaining tread depth is deemed to have reached the end of its usable service life and is no longer eligible for any warranty adjustments of any kind.

Owner Responsibilities

To remain eligible for warranty consideration, the original purchaser must comply with the following obligations:

Maintain tire inflation pressures in accordance with the vehicle and tire manufacturer specifications
Rotate tires at the following intervals:
- Passenger & LT tires: every 5,000–6,000 miles
- TBR and commercial tires: every 10,000–15,000 miles, or as appropriate for the application
Maintain proper wheel alignment, suspension condition, and overall vehicle mechanical integrity
Retain the original proof of purchase
Maintain verifiable records of tire rotations, maintenance, and related service

Failure to provide the required documentation may result in partial or complete denial of warranty benefits.

How to File a Warranty Claim

If the tire was purchased directly from Elite Rubber:

Elite Rubber will administer the warranty claim directly.
Customers must complete the Warranty Claim Form using the link provided below.
Once the form is submitted, an Elite Rubber representative will review the claim and contact the customer with next steps.

Customers may be asked to provide photographs of the tire, the DOT/TIN number, tread depth, damage area (if applicable), and the current mileage. Elite Rubber may also request that the tire be shipped or delivered for physical inspection. Removal, packaging, or shipping costs are not covered by this warranty.

If the tire was purchased through an authorized Elite Rubber dealer:

The tire must be brought to that dealer for evaluation. The dealer will inspect the tire, complete a Warranty Claim Form on the customer’s behalf, and submit the claim to Elite Rubber for processing.

The customer must provide:

The original purchase invoice
Maintenance and rotation records
The tire itself (and vehicle if appropriate)

Elite Rubber reserves the right to retain the tire for further examination.

Limitation of Liability

To the fullest extent permitted by applicable law:

Elite Rubber, LLC disclaims all implied warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, except to the extent such disclaimers are prohibited by law.
Elite Rubber, LLC shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to towing charges, loss of use of the vehicle, rental expenses, downtime, or lost income.

Certain states do not permit the exclusion or limitation of incidental or consequential damages; therefore, these limitations may not apply in those jurisdictions. This warranty affords specific legal rights, and the customer may also have additional rights which vary by state.

Warranty Updates

Elite Rubber LLC reserves the right to revise, modify, or discontinue any portion of this warranty program at any time and without prior notice.
Such revisions shall apply only to tires purchased after the effective date of the updated warranty. Prior purchases remain subject to the warranty terms in effect on the date of sale.